Shipping & Handling
Cutoff dates for Christmas 2021
** PLEASE NOTE: Couriers are still experiencing delays due to COVID & Australia Post is not guaranteeing their express post either - please place your orders earlier to avoid disappointment
STANDARD DELIVERY
This service is outlined in the chart below. For free Metro delivery (or discounted delivery) share our page on social media and receive a discount coupon.
EXPRESS DELIVERY
This service uses Australia Post Express Post Service. An additional fee of $25 per gift will apply. We Guarantee that your parcel will be dispatched same day (if ordered before 10.00 am) or next day (after 10.00 am), based on the postcodes of Australia Post Express Delivery, please check their website for exclusions.
SAME DAY DELIVERY
This service is only available to some Sydney Metro Customers, orders placed before 9:30am will leave the same day. An additional fee of $25 per gift applies.- it is advisable to contact us to confirm if we can service your area If you just miss this window please contact our office via phone to confirm if possible. 0420 885 160
CHRISTMAS/ CORPORATE ORDERS
To guarantee delivery before Christmas, closing dates for orders will be December 15th for VIC, ACT, NSW, QLD. December 10th for SA, WA, NT. When looking at these dates, please consider people leave to go on Christmas Holidays early, and some corporate business close early for the holidays. Standard Shipping Charges & Timeframes (per carton, including GST) Once you 'check out' and enter the delivery address one of the following options will be available.
PICK UP
PICK UP IS AVAILABLE AT NORTHMEAD NSW 2152. It is advisable to contact us to confirm an appointment time for collection along with pick up adress
Destination (this is a guide only) | Service Timeframe | $ per carton per |
Sydney Metro | 1-2 Business Days | $12.50 |
Sydney Metro – Order must be placed before 10.00 am (please contact us to see if your postcode suits this service) |  Same day/Next day delivery by 5.00pm | $25.00 |
Melbourne, Brisbane, Canberra, Adelaide | 2-4 Business Days | $14.50 |
Perth, Hobart | 3-10 Business Days | $25.00 |
Next Day Guaranteed with Australia Post (check aust post codes)Â Excludes many Regional areas | 1-2Â Business Days | $25.00 |
International Orders – Please contact us for a Quote |  |  |
Our aim is to deliver as fast as possible to meet your time frame – Please keep in mind we can not nor can anyone control the couriers and issues that may arise out of our control – COVID has taught us all to plan our deliveries well ahead as congestion often happens with couriers in Aust Post – or other natural disasters tat cause road or air freight delays